@article{Vorozhcova2019the, author={Vorozhcova, E.S. and Soloninina, A.V.}, title={The prevention of conflicts with patients as an indicator of the quality of pharmaceutical care}, journal={Vestnik Roszdravnadzora}, publisher={FGBU “Information and Methodological Center for Expertise, Accounting and Analysis of Circulation of Medical Products”}, year={2019}, pages={82-87}, volume={2019}, issue={6}, }