TY  JOUR
TI  The prevention of conflicts with patients as an indicator of the quality of pharmaceutical care
KW  quality of pharmaceutical services
KW  conflict
KW  return (exchange) of a product
KW  a book of comments and suggestions
KW  pharmacist
JO  Vestnik Roszdravnadzora
AU  Vorozhcova, E.S.
AU  Soloninina, A.V.
PY  2019
IS  2019
PB  FGBU “Information and Methodological Center for Expertise, Accounting and Analysis of Circulation of Medical Products”